Community Action Program, Inc. of Western Indiana is a VOLUNTEER INCOME TAX ASSISTANCE (VITA) site.  The Volunteer Income Tax Assistance (VITA) program offers FREE tax preparation and filing assistance to eligible families or individuals, persons with disabilities, the elderly and limited English speaking taxpayers. All returns are prepared and processed by an IRS-certified volunteer. Ask about eligibility for the Earned Income Credit, Additional Child Tax Credit and/or education credits. We are unable to process business returns.  GET YOUR ENTIRE STATE & FEDERAL TAX REFUND IN AS LITTLE AS 10-14 DAYS (no hidden fees) when you e-file & have your refund deposited into your checking or savings account.

All returns will be prepared and processed by mailing or hand delivering documents to our Central Office in Covington. Please note that our Crawfordsville location is no longer a drop-off site.

The following Document Checklist, Form 14446, and Form 13614-C should be completed and submitted with all other required documentation:

Drop Off & Mail-In Cover Letter 2020

Allowable Verification of SS# and ID 2020

Document Checklist 2020

Form 14446 Virtual VITA-TCE Taxpayer Consent

Form 13614-C Intake-Interview Quality Review Sheet

Contact Alice Young at 765-793-4881, ext. 105 or email  for additional information and further instructions prior to mailing/dropping off documents. This will help ensure that there are no delays with preparing and/or processing your return.  

The IRS/State will not accept e-filed taxes until Friday, February 12, 2021.  Our agency will begin processing tax returns on Monday, February 15, 2021.

Easy! Free! Tax help you can trust!

The MyFreeTaxes Partnership provides free state and federal tax preparation and filing assistance for qualified individuals. It’s easy, safe, secure and 100 percent free.  This national campaign empowers working individuals and families with low-to-moderate income to access free tax preparation and filing assistance services online, at home, at a community center or with the help of a nonprofit partner.  MyFreeTaxes adheres to existing IRS rules and regulations.  In addition, your civil rights are protected.  MyFreeTaxes does not discriminate based on race, color, national origin (including limited English proficiency), disability, reprisal, sex, age, religion, sexual orientation or status as a parent.  Beware if there is a charge for the service.  If a charge is indicated you’re on the wrong site.

Before you visit this site and start the process you will need to gather a few items.  What you will need:


Visit  MyFreeTaxes to learn more.  Questions?  Call the free helpline at 1-855-698-9435

In accordance with federal law and the Department of the Treasury – Internal Revenue Service policy, discrimination against taxpayers on the basis of race, color, national origin (including limited English proficiency), disability, sex (in education programs or activities), age or reprisal is prohibited in programs and activities receiving federal financial assistance.  For more information, click here  Your Civil Rights are Protected

Online Tools

Filing and paying your taxes should be as convenient as possible. That’s why the IRS provides you with many helpful online tools, including:

Identity Theft

Do you like helping others?  Volunteer for VITA! 

If you’re interested in volunteering for the VITA, contact Alice Young at 765-793-4881 or email  No prior experience is required.  Visit for more information or view this handout: Volunteer for VITA.

Be Social. Stay Informed.

Get the latest information and stay up to date in current events.

All services are provided without regard to race, age, color, religion, sex, disability, national origin, ancestry, or status as a veteran.
Skip to content Click to listen highlighted text!